Posts Tagged ‘Branding’

Differentiated Commodity Products Drive Profits

November 2nd, 2010

Container Shipphoto © 2008 Daniel Ramirez | more info (via: Wylio)
Commodity products lead to commodity pricing and squeezed profit margins.  What can you do about it? » Read more: Differentiated Commodity Products Drive Profits

How Changes in Perception Impact Your Brand

August 17th, 2010

Factors like crisis, the environment or changing perceptions can dramatically impact a brand.

Let’s take a look at what happened to some brands that faced changed perceptions. » Read more: How Changes in Perception Impact Your Brand

Branding: How Crisis Impacts Your Brand

August 13th, 2010

Brand Identity and Brand Equity are important for the future of a company.  To use a sports analogy –Would you rather be the New York Yankees or the Kansas City Royals?

Let’s take a look at what happened to some brands that have endured a crisis.

BRITISH PETROLEUM (BP)

British Petroleum re-branded itself as BP as it spread throughout the world.  They played off the initials by saying “BP” stood for “Beyond Petroleum.”  After, the debacle in the Gulf of Mexico the stock lost almost 50% of its value.

Expected Response: Best estimate is they may re-brand back to Amoco, which they bought in the US and rebranded to BP. » Read more: Branding: How Crisis Impacts Your Brand

Using Customer Success Stories in the Sales Process

July 6th, 2010

All businesses have happy customers.  Finding new customers and keeping current customers is vital to the health of every business.  You can leverage Customer Success Stories in blog posts, web sites, newsletters and case study booklets.  In addition, use those Case Studies in the Sales Process in four different ways. » Read more: Using Customer Success Stories in the Sales Process

Leveraging Customer Success Stories in Communications Vehicles

June 15th, 2010

The old saying that nothing breeds success like success is till true.  Prospective customers want to know you can solve their problem or challenge.

Draft short case studies of your firm in action.  State the problem, your actions and the positive results.  Using numbers helps drive home the point of the results.

Here are four great ways to use Customer Success Stories: » Read more: Leveraging Customer Success Stories in Communications Vehicles

Naming Innovative New Products

April 13th, 2010

Innovative new products are sometimes hard to describe to the business or consumer purchaser.  Naming the product or category is key to communicating your message.

Category Examples

For years we have “Xeroxed” when we photocopied or listened to our “Walkman” when we meant a portable CD player or asked for a “Kleenex” when we want a tissue.  Letters have come to be shorthand for whole categories such as “e” in “e-commerce” or “e-zine” and “i” as seen in “iPod” or “iMac.” » Read more: Naming Innovative New Products

How Do Companies Prove Their Worthiness To Customers?

March 2nd, 2010

General Motors recently ran a series of ads about the quality of their cars.  The gist of the message was about being a “world class” company.  The proof of their “world class” status was a 60-day money back guarantee on new car purchases. The commercial got me thinking about what techniques companies use to prove their worthiness to customers and potential customers. » Read more: How Do Companies Prove Their Worthiness To Customers?

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