Categories
Branding Customer Service

Do You Have Marketing Lagniappe?

lagniappephoto © 2008 Lisa Heindel | more info (via: Wylio)
I was introduced to a great new blog called Marketing Lagniappe written by Stan Phelps.  He writes that, “Lagniappe (pronounced lan-yap) is a creole word meaning “the gift.”  Marketing Lagniappe is about putting your customers first by giving that “little extra” in order to exceed expectations.”

Categories
Branding Management

Harmonizing Design and Content in Your Marketing Materials

Daylight Saving Timephoto © 2010 Mike Licht | more info (via: Wylio)
Dennis Salvatier writes the blog Tanoshiboy Chronicles.  In it he talks about design. His recent posting entitled “Can Design Tell a Story?” talked about design versus content. I have always strived for excellent content when I write. Consequently, that goal carried over to my blogging. However, the design was always a secondary consideration.

Categories
Branding Social Media

Why Should I Be on Twitter and What Should I Do First?

Twitter Blingphoto © 2010 Dave Mott | more info (via: Wylio)
I was asked by an acquaintance, at a networking event, why he should be on Twitter.  He knew that I was active on Twitter and wondered how to get started since it seemed so daunting.  I turned to my friends at Twitter Strategies Group on LinkedIn to help me answer the question.

Categories
Branding

Differentiated Commodity Products Drive Profits

Container Shipphoto © 2008 Daniel Ramirez | more info (via: Wylio)
Commodity products lead to commodity pricing and squeezed profit margins.  What can you do about it?

Categories
Branding

How Changes in Perception Impact Your Brand

Factors like crisis, the environment or changing perceptions can dramatically impact a brand.

Let’s take a look at what happened to some brands that faced changed perceptions.