Categories
Management Public Relations

What Should I Look For in a PR Firm?

I love PR (public relations)photo © 2008 Jerry Silfwer | more info (via: Wylio)
Gini Dietrich from Arment Dietrich recently blogged about Hiring a PR Firm.  In her post, she shared a series of questions that Business Owners, Directors of Marketing and Product Managers should ask prior to engaging a PR Firm.

Publicists have a vital role in sharing your message with the outside world.  They should be expert in Online and Off line Press Releases as well as many other aspects of the business.

Categories
Customer Service Marketing Management

Using Customer Success Stories With The Media

Successphoto © 2007 Alosh Bennett | more info (via: Wylio)
Customer Success Stories are a great tool to use in Communications Vehicles, the Sales Process and with the Media.

Four ways that the success stories can be utilized in the Media are:

Categories
Strategy

Employee Engagement: A Real Life Example Leveraging SWOT Analysis

Engagement Pyramidphoto © 2010 fogfish | more info (via: Wylio)
SWOT Analysis is a valuable tool if you ask the correct questions.  I like to have the staff at companies go through some exercises to prepare them for the SWOT Analysis.  We learn how much they know about the business as well as potential strengths, weakness, opportunities and threats.

The post How Much Do Your Employees Know About Your Business? details the seven exercises I have utilized.  Here are the actual responses from the Flower and Gift Shop to visualize how the analysis works.

What I found when asking about current product lines, what percentage of sales and profit each represented and the future direction of each product line I was told the following.

Categories
Strategy

SWOT Analysis In Action

SWOT analysis of LeMillphoto © 2007 Hans Põldoja | more info (via: Wylio)
SWOT Analysis is a tool in my toolbox that I really like to utilize.  In previous posts we covered what SWOT Analysis is and Questions to Ask During a SWOT Analysis.  This post shows actual output from the exercise to help you visualize the process.

Categories
Branding Product Management

Does Your Logo Equal Your Brand?

Inversionphoto © 2008 David Goehring | more info (via: Wylio)Starbucks has just introduced a new logo. They are trying to expand their branding to consumer packaged goods instead of just coffee. The words “Starbucks Coffee” have been removed, the mermaid image enlarged and the background color is brighter.