Categories
Branding Product Management Strategy

Night of the Living Dead Brands

Antic Magazine Disk for Atari Computersphoto © 2005 John Morton | more info (via: Wylio)
Brands are like personalities for a physical product.  They have value built over time.  Even when they fade from stores and consumers think the brand is dead, they live on.

Acquiring Trademarks

There are companies that hold the trademark to these brands.  Additionally, there are companies that believe they can revive faded icons.

Categories
Customer Service Marketing Management Product Development Public Relations Strategy

Popular Posts of 2010

Dirty 10photo © 2006 Henry Burrows | more info (via: Wylio)
Here are my most popular articles in 2010.  Thanks for reading my blog. Enjoy!

Categories
Management Strategy

How Much Do Your Employees Know About Your Business?

Ladder of Knowledgephoto © 2006 degreezero2000 | more info (via: Wylio)
Owners and senior managers often comment that their employees do not know enough about their business.  Is it because the owner or senior managers do not share or that the employees do not care?

Categories
Management

Are Your Employees Clear or Confused?

268/365 - Default Statephoto © 2009 Helga Weber | more info (via: Wylio)
Companies often have employees filling multiple roles. Without careful management of the resources there can be gaps or overlaps in duties. I like to perform an exercise with the employees to create Functional Job Descriptions for them.

Categories
Branding Customer Service

Do You Have Marketing Lagniappe?

lagniappephoto © 2008 Lisa Heindel | more info (via: Wylio)
I was introduced to a great new blog called Marketing Lagniappe written by Stan Phelps.  He writes that, “Lagniappe (pronounced lan-yap) is a creole word meaning “the gift.”  Marketing Lagniappe is about putting your customers first by giving that “little extra” in order to exceed expectations.”